Telephone01257 791 264 email
Fax01257 794 115

Welcome

E & H Baxendale Ltd are designers and manufacturers of trussed rafters and easi-joist the metal web floor joist system from Wolf Systems Ltd.

Delivery

Deliveries are usually made 5 to 10 days from receipt of payment and confirmation of sizes. Terms & Conditions of Sale apply.

easi-joist

This project used easi-joist to form stud walls and then used cantilevered trussed rafters to form the roof. Full portfolio page coming soon.

easi-joist

easi-joist are metal web joists that can be used to form walls, floors, flat & pitched roofs.

Trussed Rafters

Want to make the most of your roofspace, then Room in the Roof (RiR), attic trusses are just what you are looking for.

Home » Blog Home » 2009
Bookmark and Share

VAT Update

As you may be aware VAT returns to 17.5% on the 1st of January, so any quotations produced in the next few weeks which will only be ordered, delivered and invoiced next year are required to have the 17.5% VAT rate applied.


Server Down

Well it’s friday the 13th and our server has packed in, just what we needed when we already have problems with one of our computerised saws.  Unfortunately this means that we are unable to work as fast as normal, we have managed to restore all our files from our backups onto one of our computers but it isn’t a server and can’t handle the same load, also we are unable to download our email or access our customer database at the moment.

So if you have already placed an enquiry or are planning on placing an enquiry please take note that we are experiencing some technical problems which will mean there will be a delay in responding to your enquiry.


Xmas and New Year Opening Times

We will be closing at 4pm on Friday 18th December and will re-open at 7.30am on Monday 4th January.  It may take us up to two weeks to clear the backlog of enquiries received during this time.  Deliveries should restart during the first week back as well.

If you wish to send us an enquiry during this time we would recommend email or the post as we cannot guarantee that we will receive all the faxes sent to us during the xmas break.


Postal Strikes

We have now heard that the postal strikes scheduled for Friday 6th and Monday 9th November have been called off and that there will be no more strikes until in the new year if at all. 

Although the strikes have been called off we are still asking customers to pay by debit card or bank transfer when ever possible to reduce any possible delays in proceeding with an order especially in the run up to Christmas.

We have also been considering emailing quotations and invoices whenever possible to reduce the delay in customers reciving them.


Debit Card Machine Installed

It’s taken a few months but our new debit card machine was installed an hour ago, so any orders placed from today can be paid for using your debit card, this will mean we will process your order straight away so your order should be delivered quicker.


Quotation Acceptance

So you have placed an enquiry with us for trussed rafters and/or easi-joist and we have given you a quotation, What Next.  If you are happy with the quotation you have received and no changes are required to the specification then we need you to confirm in writing that the dimensions used to produce the design are accurate and that you wish to place an order, up until now this had to be done either in person, through the post or via a fax, but not anymore you can now place an order online. 

By visiting www.eandhbaxendale.com/place-order.php you can confirm that the dimensions used to produce the design are accurate and place an order with us telling us when and where you would like your order delivering and how you will be paying for it.  Another useful feature of this new form is that it allows you to confirm to us the dimensions for stairs in floor designs, the stairs and stairwell opening are critical in a floor design, if we don’t have accurate measurements we can’t guarantee that the joists will work.

We are also working to make it even easier for you to pay for your order, we now have debit card facilities installed any order paid for using a debit card will be treated just the same as an order paid for by cash and so should mean your order will be processed and delivered quicker than if you were to pay by cheque which can take up to five days to clear.


Metalwork pages updated

Following on from a previous post in which i mentioned that Cullen Building Products had released their 2009/2010 timber engineering connectors brochure, i have now completed updating the website with the new products.

Cullens trussed rafter connectors can be found on the trussed rafter metalwork page and their open web joist connectors can be found on the easi-joist metalwork page.


easi-joist stair loads

One problem we face when designing an easi-joist floor is lack of information about stairs, plans often show stairs but rarely provide enough information to enable us to provide an accurate design and quotation.  To help our customers provide us with the information we need to determine the loads to apply to the easi-joist we have put together an information sheet which along with two diagrams explains which dimensions we require to provide the most accurate quotation and design possible. 

The ‘Dimensions Required for Stair Loads’ information sheet is available to download from the Downloads and easi-joist enquiry pages.


Trussed Rafter & Joist Connectors Update

Today we received the updated Timber Engineering Connectors brochures from Cullen Building Products, the updated brochures have had all the product codes updated to the new standard format, old discontinued connectors have been removed and new connectors have been added.  One of the biggest changes though is the inclusion of the new EC5 Euro-code specifications which come into force in March 2010, it does however mean that there is much more information for each connector.  Over the coming weeks I will be working on updating our site with the new connectors as well as linking them to the relevant pdf data sheets over on the new Cullen website.


Website Update

Today I modified the navigation panel slightly by renaming the ‘Roofing’ section ‘Trussed Rafters’ and the ‘Flooring’ section ‘easi-joist’, I also moved … As I wrote this post I was distracted by a smell of burning and the hallway filling with smoke, it seems my idiot brother put something under the grill and then decided to leave it unattended, disaster averted now back to the topic at hand.

… As I was saying I have also moved the easi-joist Roofing page out of the now ‘Trussed Rafter’ section and into the now ‘easi-joist’ section, I have also updated the breadcrumbs at the top of each page.  I am planning on starting work on a new page for the easi-joist attic truss, I don’t know which section I will  put it in yet because it is both a trussed rafter and an easi-joist, I could always put it in both sections I suppose.  One option would be to put it in the trussed rafter section and then create a link to it from the easi-joist roofing page where some information about the easi-joist attic truss already exists.