
Our delivery/collection schedule operates on a week commencing basis, if you were to place an order today the following dates are the earliest your order would be available for delivery/collection.
Trussed rafter (roof truss) orders for delivery/collection on week commencing Monday 24th June and easi-joist® (Posi-Joist™, SpaceJoist™, Ecojoist®) orders for delivery/collection on week commencing Monday 24th June.
As always terms and conditions apply, the main one being that you have confirmed the sizes are correct and that your payment has cleared before an order can be manufactured and delivered. Payment can be made by one of the following methods:
- Debit card (No surcharges) in person or over the phone (Delivery usually around 5 working days)
- Mastercard Personal - Credit card (surcharge of up to 2.09% applies) in person or over the phone (Delivery usually around 5 working days)
- Visa Personal - Credit card (surcharge of up to 2.09% applies) in person or over the phone (Delivery usually around 5 working days)
- Mastercard/Visa Business - Credit card (surcharge of up to 2.09% applies) in person or over the phone (Delivery usually around 5 working days)
- Cash in person (Delivery usually around 5 working days)
- Cheque through the post or in person (Can take 5 working days to clear so delivery is usually around 10 working days)
- Bank transfer (Can take 3 working days to clear so delivery is usually around 5 working days)
The reason we apply a surcharge to credit card transactions is to cover the cost of the commission charges that we have to pay to our credit card terminal provider for those payments made by credit card. For example if a trussed rafter roof package costs £5000.00 and the commission charge is 2.09% we would have to pay the terminal company £104.50, for that one job it may not sound like a lot but when we are supplying hundreds of roof & floor packages that total soon adds up. It is for that reason that we recommend using other payment methods for which Customers are not charged for making payment by such as bank transfer, cheque or debit card.
You can place an enquiry using one of the methods below:
- General online enquiry form
- easi-joist online enquiry form
- Trussed Rafter online enquiry form
- Telephone 01257 791264 (7.30am to 4pm Monday to Friday)
- Fax 0872 115 4630
- You can visit us at the address below, you can find directions on our main site.
- or you can post your enquiry to: E & H Baxendale Ltd, 263 Spendmore Lane, Coppull, Nr. Chorley, Lancashire, PR7 5 DF



Island Timber & Building Materials Ltd

