We are currently taking orders for delivery on week commencing Monday 2nd August. As always terms and conditions apply, the main one being that you have confirmed the sizes are correct (you can do this by using our online form here) and that your payment has cleared before an order can be manufactured and delivered. Payment can be made by one of the following methods:
- Debit or credit card (please note a surcharge of up to 2.8% is applied to credit card transactions) in person or over the phone (Delivery usually around 5 working days)
- Cash in person (Delivery usually around 5 working days)
- Cheque through the post or in person (Can take 5 working days to clear so delivery is usually around 10 working days)
- Bank transfer (Can take 3 working days to clear so delivery is usually around 5 working days)
You can place an enquiry using one of the methods below:
We have now heard that the postal strikes scheduled for Friday 6th and Monday 9th November have been called off and that there will be no more strikes until in the new year if at all.
Although the strikes have been called off we are still asking customers to pay by debit card or bank transfer when ever possible to reduce any possible delays in proceeding with an order especially in the run up to Christmas.
We have also been considering emailing quotations and invoices whenever possible to reduce the delay in customers reciving them.
It’s taken a few months but our new debit card machine was installed an hour ago, so any orders placed from today can be paid for using your debit card, this will mean we will process your order straight away so your order should be delivered quicker.
So you have placed an enquiry with us for trussed rafters and/or easi-joist and we have given you a quotation, What Next. If you are happy with the quotation you have received and no changes are required to the specification then we need you to confirm in writing that the dimensions used to produce the design are accurate and that you wish to place an order, up until now this had to be done either in person, through the post or via a fax, but not anymore you can now place an order online.
By visiting www.eandhbaxendale.com/place-order.php you can confirm that the dimensions used to produce the design are accurate and place an order with us telling us when and where you would like your order delivering and how you will be paying for it. Another useful feature of this new form is that it allows you to confirm to us the dimensions for stairs in floor designs, the stairs and stairwell opening are critical in a floor design, if we don’t have accurate measurements we can’t guarantee that the joists will work.
We are also working to make it even easier for you to pay for your order, we now have debit card facilities installed any order paid for using a debit card will be treated just the same as an order paid for by cash and so should mean your order will be processed and delivered quicker than if you were to pay by cheque which can take up to five days to clear.
